Senior Property Manager
Full Time • NORFOLK
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Tuition assistance
- Vision insurance
Position Summary
We are seeking a Senior Property Manager to lead the day-to-day operations of our residential property portfolio. The ideal candidate is a highly organized, experienced property management professional who thrives in a collaborative, fast-moving environment. This role requires strong leadership, excellent communication skills, and a strategic mindset to maintain high occupancy, enforce lease compliance, and ensure outstanding tenant satisfaction.
Key Responsibilities
Property Operations & Oversight
- Oversee daily operations of a portfolio of residential properties (scattered site or multifamily)
- Conduct regular property inspections to ensure curb appeal, safety, and maintenance standards
- Coordinate with in-house maintenance staff and vendors to ensure timely completion of work orders and capital projects
- Enforce lease terms, handle lease violations, and oversee eviction proceedings as needed
Team Leadership & Collaboration
- Supervise and support accounts, customer service, leasing, and maintenance managers
- Provide regular coaching, feedback, and performance reviews to staff
- Collaborate with the Director of Operations and Owner to identify and execute strategic property goals
Resident Relations & Retention
- Respond to escalated resident concerns and ensure timely resolution of issues
- Build strong relationships with residents to promote retention and community satisfaction
- Oversee resident move-in/move-out processes, ensuring quality control and timely turnovers
Leasing & Financial Performance
- Monitor occupancy and leasing performance; work closely with the leasing team to meet leasing goals
- Recommend rental pricing adjustments based on market data
Compliance & Reporting
- Ensure properties meet all local housing codes, licensing, and fair housing regulations
- Maintain accurate records in property management software
- Generate reports on occupancy, maintenance, delinquencies, and performance KPIs
Qualifications
- Minimum 10+ years of residential property management experience (multifamily or scattered-site)
- Prior supervisory experience required
- Strong knowledge of landlord-tenant law and fair housing regulations
- Excellent communication, conflict resolution, and time management skills
- Proficiency with property management software and Microsoft Office Suite
- High school diploma or equivalent required; Bachelor's degree preferred
- CAM, ARM, or similar certification preferred
- Valid driver’s license and reliable transportation required
Annual bonuses up to $12,000.
Compensation: $75,000.00 - $85,000.00 per year
About The Company
ODUrent is a multiple award-winning real estate company that offers the largest selection of off-campus student housing surrounding Old Dominion University, as well as an expanding non-student portfolio . We are proud to provide a wide range of affordable and quality housing also offering housing locations throughout Norfolk and Newport News. Our commitment to customer service while fostering a sense of community sets us apart. In addition to offering housing solutions, we also provide a self-storage option with a 300-unit storage facility. Currently, we are expanding our non-student and redevelopment divisions, and as a result, we are actively recruiting for several positions. These positions include Property Managers, Leasing Agents, Project Managers, Superintendents, and Maintenance Technicians. We believe in creating an innovative and supportive team, and if you are ready to join us, we would love to hear from you.
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