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Maintenance Supervisor NORFOLK

Maintenance Supervisor

Full Time • NORFOLK
Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Paid time off
  • Vision insurance

Location: Norfolk, VA | Job Type: Full-Time

Key Responsibilities

Work Order Management

  • Receive, review, and prioritize work orders from tenants and property managers

  • Assign tasks to in-house technicians or external contractors based on skills and workload

  • Coordinate with property managers to schedule work based on urgency and tenant impact

Preventive Maintenance & Quality Control

  • Enforce quality standards and conduct regular inspections to verify completed work

  • Maintain clear communication with maintenance teams, contractors, and senior management

Resource & Budget Oversight

  • Allocate personnel, materials, and tools efficiently to handle all requests

  • Work with the Accounting Department to manage maintenance budgets

  • Identify and implement cost-saving strategies without sacrificing quality

Communication & Reporting

  • Keep tenants, property managers, and leadership informed of progress and updates

  • Track work order status, costs, and completion details in internal systems

  • Generate reports on work order trends, performance, and overall maintenance operations

Customer Satisfaction

  • Address tenant concerns promptly and professionally

  • Implement feedback mechanisms to monitor and improve tenant satisfaction

Qualifications

  • 10+ years of experience in property maintenance management (HVAC, Plumbing, Carpentry, Electrical, etc.)

  • Strong understanding of HVAC, plumbing, carpentry, and electrical systems

  • Excellent communication, leadership, and organizational skills

  • Familiarity with work order software and reporting tools

  • Ability to manage multiple priorities and work under pressure

  • Valid driver’s license and access to transportation

  • High school diploma or equivalent (technical certifications preferred)

Physical Requirements

General Physical Demands

  • Ability to stand, walk, bend, stoop, crouch, crawl, and climb ladders for extended periods

  • Must be able to work in confined spaces, attics, and crawl spaces as needed

  • Frequent use of hands and arms to operate tools, equipment, and machinery

  • Ability to work from heights, including roofs, lifts, and ladders (up to 20 ft.)

Lifting and Carrying

  • Must be able to lift and carry up to 50 lbs regularly and occasionally up to 100 lbs with assistance or dollys. 

  • Ability to move heavy appliances, HVAC units, and building materials as needed

Mobility and Endurance

  • Able to walk several properties or large campuses daily

  • Capable of completing a physically demanding workday, including multiple work orders and turnovers, especially during peak seasons

Environmental Conditions

  • Must be able to work outdoors in all weather conditions including heat, cold, rain, or snow

  • Ability to wear personal protective equipment (PPE) such as gloves, respirators, eye protection, and hearing protection as required

Additional Requirements

  • Ability to operate company vehicles and drive between job sites as needed (valid driver’s license required)

  • Must be on-call and respond to emergency maintenance situations outside of normal business hours when scheduled (1 week a month at most). 

Why Join Us?

At ODUrent, you’ll be part of a high-performing team committed to quality, service, and innovation. This role offers the opportunity to lead a growing department and make a real impact across our properties.
Compensation: $65,000.00 per year




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